Our Flagship Product

I-ConTrackS revolutionizes document-centric contract management by integrating automation, accountability, and visibility across your business workflow.

Explore I-ConTrackS

We solve it with you for you

We deliver intelligent Business Application services and solutions tailored for Enterprise and Corporate customers, with a core focus on Microsoft’s Power Platform, SharePoint, and Azure App Services.

Powered by integrated Copilot capabilities and Azure AI, our solutions enable intuitive digital experiences, automated workflows, and actionable insights.

Our Mission Focus

Security Icon Security

End-to-end data protection built into every solution.

Compliance Icon Compliance

Aligned with regulatory frameworks and governance standards.

Data Icon Data Integrity

Preserving the fidelity of your data across systems.

Mobile Icon On-the-Go Reporting

Insights and accountability wherever you are.

Legacy Icon Legacy Integration

Bridge old systems with modern tools effortlessly.

Process Icon Process Modernization

From manual to intelligent—without disruption.

What We Do

At Imbali Customised Solutions, we help you identify and eliminate your Business Process Management (BPM) obstacles through intelligent, collaborative problem-solving. Here’s what we help you tackle:

Process Icon Process & Efficiency Challenges

  • Difficulty streamlining business processes
  • Unclear responsibility and lack of efficiency
  • No standard methodology or lifecycle management
  • Change management and operational disconnects

Data Icon Data & Technology Barriers

  • Disconnected systems and siloed data
  • Lack of business intelligence for informed decisions
  • Legacy systems limiting modernization and scalability
  • Inability to utilize existing product functionality

Governance Icon Governance & Integration Issues

  • Inadequate policies, compliance, or process documentation
  • High cost and fragmentation of BPM tools
  • Difficulties integrating or modernizing BPS
  • Absence of an inclusive, scalable CRM model

Accessibility Icon Accessibility & Emerging Needs

  • Limited access to real-time data while on the move
  • High mobile data costs absorbed by employees
  • Pressure to adopt and keep up with evolving tech

Your Journey to Tailored Automation

Discovery Icon

1. Discovery & Understanding

We analyze your current workflows without disruption. Your processes stay intact, your IP is protected, and integration begins smoothly.

Project Setup Icon

2. Tailored Solution Design

We build around your business—not against it. Within 3 months, you're running cloud-native, IoT-enabled, and multi-platform-ready automation.

Network Icon

3. Seamless Integration & Scaling

Big Data. REST APIs. Diverse ecosystems. We connect you to it all—securely and scalably.

Quality Icon

4. Local Support, Global Quality

Established in 2016, our team brings over 80 years of combined expertise in ICT, executive leadership, and finance operations. We are committed to world-class operational excellence, skills transfer, and seamless digital transformation.

Imbali Customised Solutions

Imbali Customised Solutions is a South African independent software developer and vendor, specializing in custom systems development with a strong focus on business process automation and modernization. We empower enterprises, people, governance structures, and systems by leveraging technology to drive operational excellence, transparency, and strategic control. Our solutions promote full data and systems ownership, enabling organizations—particularly government institutions—to digitize internal controls and align with audit and regulatory requirements. We actively encourage insourcing of systems development and data management, fostering internal skills development and long-term self-sufficiency. By strategically adopting Microsoft-managed cloud environments, our clients benefit from secure, scalable platforms that inherently support compliance with global standards such as ISO, GDPR, and local data protection regulations. This ensures that digital transformation is not only seamless and sustainable, but also aligned with enterprise governance and modernization goals.

Digital Map of Africa
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